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We ordered several items from LMG following a robbery last year. Everything was of a very high standard but unfortunately one small stone from one of the rings was dislodged at Christmas time. After contacting LMG, the procedure for return …More
Response from the owner30 minutes ago
Hi Andrew, sorry to hear you had a small issue but really pleased we managed to sort it out in a timely manner. Stay safe, best wishes Stephen
Following the devastation of being burgled, I wanted to thank LMG for their caring process. A personal approach to provide suitable quality replacement items. These rings will never be taken off, absolutely beautiful and has certainly helped the healing process. Many thanks
Response from the owner3 weeks ago
Thank you Linda for your kind review. I will convey this to our team who alway try their utmost to deliver total satisfaction. Stay safe, Stephen
Absolutely incredible service. From start to finish, everything was handled with so much professionalism, care and thought. I had lost the gem from my antique wedding ring and they really ensured I was completely happy and the end result if …More
Response from the owner3 weeks ago
I am so happy we managed to deliver the ring in time for Christmas and we did great job for you. Wishing you a safe and healthy New Year. Best wishes Stephen
Thank you all so much for all your help making my claim so straight forward. Also thank you for the high quality, most beautiful replacements that I ordered from you. I am very happy and it was the silver lining to an awful situation. Merry Christmas x
Response from the ownera month ago
So glad the jewellery we supplied you is to your liking. Thank you so much for your kind words. Stay safe, Stephen
I have been impressed with the personal,efficient way in which LMG have handled the replacement of my ring from the outset,and I am even more thrilled and delighted now I have received my new ring...it is stunning.Thankyou SO much. I've had …More
Response from the ownera month ago
Hi Jenny, thank you for your compliment, but it was really a team effort. Have a healthy and safe Christmas, warm wishes Stephen
What can I say I had the unfortunate experience in that the ring my wife gave me 54 years ago fell apart but LMG came to the rescue all the way the were very helpfull with great correspondence and advice by a young lady Kirsty by name who …More
Response from the ownera month ago
Hi Roy, I will feed this back to the team. Really appreciate the time you've taken writing this review. Stay safe and well Stephen
Following a burglary my grandmother's diamond was stolen. I was introduced to LMG through my insurance. The service was excellent and my replacement ring has exceeded my expectations.
Response from the ownera month ago
Hi Timothy, thank you for your kind review. So glad you are happy with the ring we made you. Stay safe Stephen
Extremely pleased with the prompt, friendly service in handling my claim. The earrings received are brilliant quality and arrived quicker than anticipated. Sue
Response from the ownera month ago
Thank you Sue, I will pass this on to the team. Stay safe Stephen
LMG replicated bespoke items following an insurance claim. The replaced items were absolutely superb in the quality of gemstones used, the presentation of pieces and craftsmanship employed in their construction. Would highly recommend LMG to anyone.
Response from the ownera month ago
That's a great shout to the team who always to their utmost to produce amazing jewellery. Stay safe Stephen
I lost (my own fault) a piece of jewellery which belonged to my recently deceased wife. Reporting the loss, searching for the item and finding records of the purchase …More
Response from the owner2 months ago
Great to hear from you Chris, glad we managed to tick all the boxes. Please remember we don't only deal with insurance claims. Stay safe, best wishes Stephen
I am so incredibly happy with LMG Jewellery - the ring they delivered was even more beautiful than I had anticipated. I was a little worried as I hadn't realised how intricate and challenging the work required to produce the ring of my …More
Response from the owner2 months ago
Thanks for your kind review, enjoy your ring, Stephen
Great service received from LMG Jewellery. I was devastated when I damaged my wedding ring beyond repair. LMG were able to make me an identical ring. I was so pleased. Quick efficient service. Regular updates. Friendly staff. What a lovely company. Thanks again.
Response from the owner2 months ago
We always do our utmost, thank you for appreciating our service. Stay safe and well, Stephen
